We've just started using 37signals Campfire collaboration software for a client. They wanted a private chatroom where a group of individuals could have online discussions and upload files to share. It was a fairly corporate organisation, and so needed to be fairly straightforward - no fancy avatars or smileys are necessary. Campfire seemed to fit the bill very well, so we signed up and the discussions got going.
It's been an interesting experience. As ever with new stuff, there's good and bad points. So, how did it go?
Set-up
It's all web-based so setting up an account is easy enough. I asked some support questions by email and within 8 hours a helpful response came back. No technical skill is required.
External link: http://campfirenow.com/